These are the things my new clients most frequently ask. If there's something you'd like to know that isn't covered here, drop me a line at hannah@up-lifted.co.uk
My most frequently asked question! Please don’t be. Truly. I know how quickly things can build up, especially when life is busy or challenging. You won’t shock me, and you certainly won’t be judged. My role is simply to help you move forward.
You are always in charge of what you choose to keep, donate, recycle or let go of. I will never tell you that you have to get rid of anything, or that you need to reduce your possessions by a set amount.
My role is to support you in making decisions, and to help you stay focused on your goals - not to make decisions for you. We’ll work at a pace that feels comfortable throughout.
Yes - this is something I support clients with regularly. These situations can feel particularly emotional and often overwhelming, and my approach is always gentle, respectful and led by you. There’s no judgement, no pressure, and no expectation to do more than feels right.
That’s completely normal. Most spaces take more than one session, and there’s no expectation to do everything at once. We’ll make meaningful progress each time, and you can decide whether you’d like to book further sessions.
I’ll teach you simple, sustainable systems and strategies that mean your space is much easier to maintain long after I’ve gone. I’m here to support you in creating lasting habits, and you can always reach out for follow-up advice if needed.
I can support in shared spaces and family homes, but I won’t declutter or organise someone else’s things without their input. Where possible, it’s important that it's a collaborative process, where everyone involved is part of the decision-making.
Absolutely! You’re very welcome to focus on just one area, whether that’s a wardrobe refresh, a kitchen reset, a playroom, garage or anything else. Just let me know what you’d like to focus on, and we’ll create a plan specific to your needs.
We’ll start by talking through your space, what’s working (and what isn’t) and what you’d like to change, and create a plan of action.
From there, we’ll begin working together to declutter and organise, making decisions at a pace that feels comfortable for you. My role is to guide, support and keep things moving—never to rush or pressure you.
Every home and situation is different, so there’s no one-size-fits-all answer. The time it takes depends more on how quickly decisions are made than the size of the space or amount of belongings.
Some people might just need a single focused session to get them started, while others prefer more hands-on support over a number of sessions.
We’ll talk through what you’d like to achieve during your initial consultation and agree a pace that feels manageable for you. Our first organising session will also give us a clearer sense of timeframes, and I’ll work with you to create a plan that fits around your life.
No preparation needed at all. In fact, it’s often more helpful if I see things exactly as they are.
If there’s anything specific you’d like to focus on, you’re welcome to let me know in advance—but otherwise, you can leave everything to me.
My hourly rate covers the time spent working with you directly, the preparation for our session and and includes taking up to one boot load of charity donations.
Additional charges apply for taking items to the household waste disposal (I have an upper-tier waste carrier's licence); parking fees and travel time outside my local area.
There’s no fixed package cost as every home and situation is different. I work on an hourly rate, and we’ll agree a realistic plan during your initial consultation based on what you’d like to achieve and how much support you want.
Some people choose a single focused session, while others prefer ongoing support over time.
Yes, I can take away a boot-load of either charity donations or items for disposal during a session.
Charity items are taken away as part of the service, while disposal (tip runs) is chargeable at half an hour of my time, plus any charges from the tip, which will depend on the type and volume of items.
Where possible, we’ll also sort items into clear categories such as donate, recycle, and sell, so you have simple next steps for anything that doesn’t leave with me. I can advise on local disposal or collection options if needed.
I’m based in Skipton, North Yorkshire, and I work with clients within around an hour’s travel time (travel is included within the first 20 miles).
For larger or one-off projects, such as move management, I may be able to travel further for an additional charge. If you’re unsure whether you’re within my area, please just get in touch—I’m always happy to advise.
Yes, I do offer virtual sessions for those who are further afield or would prefer support remotely.
These can be a great option for guidance, planning, and accountability.
I understand that plans can change. I just ask for as much notice as possible so I can offer the slot to someone else. Full details can be found in my terms and conditions.
You can get in touch via my contact form, email, or social media. From there, we’ll arrange your initial consultation and take it from there.